Effective Date: 01/01/2025

Welcome to Zalkha. These Terms & Conditions govern your use of our website https://zalkha.com and your purchase of any products from our store. By accessing or using our website, you agree to the terms outlined below. If you do not agree, please refrain from using our site.

1. Use of Website

You agree to use this website for lawful purposes only. You must not misuse the site or engage in any activity that is illegal, unethical, or violates applicable local or international laws.

2. Product Descriptions

We strive to provide accurate product details. However, slight variations in color, embroidery, or fabric may occur due to screen settings or lighting. Some items may be inspired by designer styles (replicas) and are not affiliated with any brand unless specifically stated.

3. Pricing & Payment

• All prices are listed in PKR (Pakistani Rupees) unless otherwise mentioned.
  
  
• Zalkha reserves the right to change pricing at any time without prior notice.
  
  
• We accept payments via Cash on Delivery, Bank Transfer, and other available methods at checkout.
  
  

4. Shipping & Delivery

• Delivery within Pakistan usually takes 3–5 working days.
  
  
• International shipping times may vary based on destination.
  
  
• Zalkha is not responsible for delays caused by courier services or customs clearance.
  
  
• For more details, please refer to our Shipping Policy.
  
  

5. Returns & Exchanges

• Exchanges are accepted within 7 days of delivery for unused items in original packaging.
  
  
• Returns are not accepted.
  
  
• Custom-stitched or discounted items are non-exchangeable.
  
  
• Customers are responsible for return shipping unless the item is incorrect or damaged.
  
  
• Full terms are available in our Returns & Exchange Policy.
  
  

6. Order Cancellations

• Orders can be canceled within 12 hours of placement.
  
  
• Once processed or shipped, the order cannot be canceled.
  
  

7. Intellectual Property

All content on this website — including product images, designs, logos, text, and graphics — is the property of Zalkha. Reproduction or reuse without written permission is strictly prohibited.

8. Limitation of Liability

Zalkha will not be held liable for any damages, losses, or complications arising from the use of our website or products, including but not limited to indirect or consequential losses.

9. Privacy

We value and respect your privacy. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.

10. Changes to These Terms

Zalkha reserves the right to update or modify these Terms & Conditions at any time. Continued use of our site implies your acceptance of any changes made.

11. Contact Us

If you have any questions or concerns about these Terms, feel free to contact us:

📧 Email: support@zalkha.com
📍 Location: Ram Din Bazar, Near HBL Bank, Punjab, Jhelum
🌐 Website: https://zalkha.com